Hi,
New to the newsgroup and hoping someone can help me out. I downloaded
Half-Life 2: Episode One as soon as it was available, but I've never
managed to get it run. As it tries to load the menu, it crashes and
gives the message "Error: The Instruction at 0x####### referenced memory
at 0x####### The memory could not be read" as detailed at
http://support.steampowered.com/cgi-bin/steampowered.cfg/php/enduser/std_adp.php
?p_faqid=278&p_created=1100821608&p_sid=Fq5MH*ii&p_lva=&p_sp=cF9zcmNoPSZwX3NvcnR
fYnk9JnBfZ3JpZHNvcnQ9JnBfcm93X2NudD0yOTImcF9wcm9kcz0mcF9jYXRzPSZwX3B2PSZwX2N2PSZ
wX3BhZ2U9MQ**&p_li=&p_topview=1
I've exhausted every suggested solution on those pages:
Sound, video and system board BIOS updated
No overclocking
Removed one of my two RAM modules
Ran various launch options, such as '-nosound -windowed'
I also use two SATA drives in RAID for my games, so I tried moving the
Steam directory to a seperate single drive and it still failed.
What's frustrating is that I haven't had a single problem with this PC
running anything else, including Half-Life 2 and Lost Coast. I built it
about 8 months ago and it runs like a dream. Maybe someone knows of a
basic incompatibility, so this is my specification:
Asus A8N-SLI SE motherboard
Athlon 64 3200
2x 3200 512mb Corsair RAM module
160gb SATA primary hard drive
2x 40gb SATA drives in RAID
Creative Audigy 4 sound card
XFX Nvidia GeForce 6800GS PCI-E graphics card
My patience has now expired! Any suggestions?
Jon
Shawk - 01 Oct 2006 17:50 GMT
> Hi,
>
[quoted text clipped - 31 lines]
>
> Jon
I have this occasionally and a retry usually gets it working. Have you
tried 'everything' suggested on that page? i.e. have you verified the
GCF cache?
When you moved the Steam files did you delete the clientregistry.blob file?
Jon Meakin - 01 Oct 2006 17:57 GMT
> I have this occasionally and a retry usually gets it working. Have you
> tried 'everything' suggested on that page? i.e. have you verified the
> GCF cache?
>
> When you moved the Steam files did you delete the clientregistry.blob file?
I did. One of the suggestions was deleting everything in the Steam
folder, apart from the exe and SteamApps folder. I've done the verify a
couple of times now.
I find it interesting that you've had it occasionally. That tells me
that I have a pretty fundamental problem here.
Jon
Shawk - 01 Oct 2006 18:47 GMT
>> I have this occasionally and a retry usually gets it working. Have
>> you tried 'everything' suggested on that page? i.e. have you verified
[quoted text clipped - 9 lines]
> I find it interesting that you've had it occasionally. That tells me
> that I have a pretty fundamental problem here.
Thinking about it I don't recall seeing it since verifying my Windows
files (I'm running XP Pro) through cmd and scannow...
Jon Meakin - 01 Oct 2006 19:05 GMT
> Thinking about it I don't recall seeing it since verifying my Windows
> files (I'm running XP Pro) through cmd and scannow...
I tried that too!
Shawk - 01 Oct 2006 19:38 GMT
>> Thinking about it I don't recall seeing it since verifying my Windows
>> files (I'm running XP Pro) through cmd and scannow...
>
> I tried that too!
Performance test?
steam://support/?Issues=Performance*
Shawk - 01 Oct 2006 19:43 GMT
>>> Thinking about it I don't recall seeing it since verifying my Windows
>>> files (I'm running XP Pro) through cmd and scannow...
[quoted text clipped - 4 lines]
>
> steam://support/?Issues=Performance*
Plus have you looked at event/application logs etc for clues? For example...
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&sd=tech
Jon Meakin - 01 Oct 2006 20:15 GMT
>> Performance test?
>>
[quoted text clipped - 6 lines]
>
> http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&sd=tech
Performance test is clean, and there's nothing useful in the event
viewer; I'm dealing with a memory error, so XP's response is to just
repeat the message.